Data Collection: CB Flooring/Bode Floors collects certain personal information from customers as part of the purchasing process. That information includes name, email address, service address and telephone number.
Data Usage: The data collected is used primarily in order to facilitate the sale/execution of the project.
Data Sharing: We do not share this information with anyone and any information collected as part of SMS phone number consent will not be shared with third parties or affiliates for marketing purposes.
Data Protection: We use a proprietary, protected system in order to protect your data and it is not transmitted in any other fashion.
User Rights: You have the right to access, restrict processing and request portability of your personal data as well as the right to object to its processing in certain situations, by contacting us through the provided channels in the “Contact Information” section.
Opt-In and Opt-Out: By providing your phone number, you consent to receive SMS messages from us. You can opt-out at any time by replying “STOP” to any message you receive from us. You may also contact our customer service to be removed from our SMS list.
Contact Information: Please visit our Contact us Page (https://www.cbflooring.com/contact) if you have any specific privacy-related inquiries. You can also send an email to info@cbflooring.com
Policy Updates: You can find any changes to the policy on this page, updated in real time.
Compliance with Laws: We collect only the necessary personal information for the stated purpose of providing our services. We collet, store and process your personal information in accordance with all application laws and regulations.
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from CB Flooring/Bode Floors you may receive messages related to the following:
Appointment reminders - I.E. This is your reminder of your carpet installation on Thursday, February 13th. The arrival time of the installers is between 8-10AM. If you need to make any changes, please contact our office.
Follow-up messages - I.E. We hope you are satisfied with your flooring installation. If you have any questions or concerns, please contact our office.
Job schedule changes - I.E. Due to the inclement weather, we will need to reschedule your appointment. Please contact our office to reschedule.
3- Message Frequency:
You may receive up to 3 SMS messages per week related to your appointment reminders or job schedule changes. You may receive up to 5 SMS messages per week related to follow-up email messages.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from CB Flooring/Bode Floors in the following ways:
Verbally, during a conversation
By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.cbflooring.com Contact Us Page (Click here to be redirected)
8- Standard Messaging Disclosures:
Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our privacy pages https://www.cbflooring.com/terms. Message frequency may vary.